Thank you for visiting the Highway Toll Administration (“HTA”) website.
Consistent with the provisions of the Internet Security and Privacy Act, the Canada Privacy Act, the Freedom of Information Law, and the Personal Privacy Protection Law, this policy describes the HTA's privacy practices regarding information collected from users of this website.
This policy describes what information is collected and how that information is used.

For purposes of this polFor purposes of this policy, "personal information" means any information concerning a natural person which, because of name, number, symbol, mark, or other identifier, can be used to identify that natural person. The HTA does not collect any personal information about you unless you provide that information voluntarily.

When visiting this website, the HTA automatically collects and stores the following information about your visit:

     The Internet Protocol Address and domain name used, but not the e-mail address. The Internet Protocol Address is a numerical identifier
       assigned either to your Internet service provider or directly to your computer;

     The type of browser and operating system you used;

     The date and time you visited this site;

     The web pages or services you accessed at this site;

     The web site you visited prior to coming to this web site;

     The web site you visit as you leave this web site; and

     If you downloaded a form, the form that was downloaded.

None of the foregoing information is deemed to constitute personal information. The information that is collected automatically is used to improve this website's content and to help the HTA understand how users are interacting with the website. This information is collected for statistical analysis, to determine what information is of most and least interest to our users, and to improve the utility of the material available on the website. The information is not collected for commercial marketing purposes and the HTA is not authorized to sell or otherwise disclose the information collected from the website for commercial marketing purposes.

Cookies are simple text Cookies are simple text files stored on your web browser to provide a means of distinguishing among users of this website. The use of cookies is a standard practice among Internet websites. To better serve you, we use "session cookies" to enhance or customize your visit to this website. Session cookies can be created automatically on the device you use to access this state agency website. These session cookies do not contain personal information and do not compromise your privacy or security. We may use the cookie feature to store a randomly generated identifying tag on the device you use to access this website. A session cookie is erased during operation of your browser or when your browser is closed. The software and hardware you use to access the website allows you to refuse new cookies or delete existing cookies. Refusing or deleting these cookies may limit your ability to take advantage of some features of this website.

During your visit to this website you may send an e-mail to the HTA. Your e-mail address and the contents of your message will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats included in the message. Your e-mail address and the information included in your message will be used to respond to you, to address issues you identify, or to improve this website. Your e-mail address is not collected for commercial purposes and the HTA is not authorized to sell or otherwise disclose your e-mail address for commercial purposes.

The HTA does not knowingly collect personal information from children or create profiles of children through this website. Users are cautioned, however, that the collection of personal information submitted in an e-mail will be treated as though it was submitted by an adult. We do not request any personally identifiable information although we will acquire an e-mail address to which we will respond.

During your visit to this website you may initiate a transaction such as a violation appeal, or submission of feedback to the HTA. The information, including personal information, volunteered by you in initiating the transaction is used by the HTA to operate HTA programs, which include the provision of goods, services, and information. The information collected by the HTA may be disclosed by the HTA for those purposes that may be reasonably ascertained from the nature and terms of the transaction in connection with which the information was submitted.

As noted above, the HTA As noted above, the HTA does not collect any personal information about you during your visit to this website unless you provide that information voluntarily by sending an e-mail or initiating an online transaction, including, but not limited to a violation appeal, or submission of feedback to the HTA. You may choose not to send us an e-mail or submit data via an online transaction. While your choice not to contact us or submit documents to the HTA may limit your ability to receive specific services through this website, it will not prevent you from requesting services from the HTA by other means and will not normally have an impact on your ability to take advantage of other features of the website, including browsing or downloading publicly available information.

The collection of information through this website and the disclosure of that information are subject to the provisions of the Internet Security and Privacy Act. The HTA will only collect personal information through this website or disclose personal information collected through this website if the user has consented to the collection or disclosure of such personal information. The voluntary disclosure of personal information to the HTA by the user, whether solicited or unsolicited, constitutes consent to the collection and disclosure of the information by the HTA for the purposes for which the user disclosed the information to the HTA, as was reasonably ascertainable from the nature and terms of the disclosure.

However, the HTA may collect or disclose personal information without user consent if the collection or disclosure is: (1) necessary to perform the duties of the HTA; (2) made pursuant to a court order or by law; (3) for the purpose of validating the identity of the user; or (4) of information to be used solely for statistical purposes that is in a form that cannot be used to identify any particular person.

Further, the disclosure Further, the disclosure of information, including personal information, collected through this website is subject to the provisions of the Freedom of Information Law, Executive Law §94(17) and the Personal Privacy Protection Law. The HTA may disclose personal information to federal or state law enforcement authorities to enforce the HTA’s rights against unauthorized access or attempted unauthorized access to the HTA’s information technology assets.

Information, including pInformation, including personal information, that you submit in an e-mail or when you initiate an online transaction such as a violation appeal or submission of feedback is retained. Information concerning these records retention and disposition schedules may be obtained through the Internet privacy policy contact listed in this policy.

Any user may submit a request to the HTA privacy compliance officer to determine whether personal information pertaining to that user has been collected through this website. Any such request shall be made in writing to privacy@tollviolation.com and must be accompanied by reasonable proof of identity of the user. Reasonable proof of identity may include verification of a signature, inclusion of an identifier generally known only to the user, or similar appropriate identification.

The privacy compliance oThe privacy compliance officer shall, within ten (10) business days of the date of the receipt of a proper request: (i) provide access to the personal information; (ii) deny access in writing, explaining the reasons therefore; or (iii) acknowledge the receipt of the request in writing, stating the approximate date when the request will be granted or denied, which date shall not be more than sixty (60) days from the date of the acknowledgment.

The HTA is strongly committed to protecting personal information collected through this website against unauthorized access, use, or disclosure. Consequently, the HTA limits employee access to personal information collected through this website to only those employees who need access to the information in the performance of their official duties. Employees who have access to this information are required to follow appropriate procedures in connection with any disclosures of personal information.

In addition, the HTA has implemented procedures to safeguard the integrity of its information technology assets, including, but not limited to, authentication, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of the HTA as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

The information provided in this privacy policy should not be construed as giving business, legal, or other advice, or warranting as fail proof, the security of information provided through this website. Information provided on this Web site is intended to allow the public immediate access to public information. While all attempts are made to provide accurate, current, and reliable information, the HTA recognizes the possibility of human and/or mechanical error. Therefore, the HTA makes no representations as to the accuracy, completeness, currency or suitability of the information provided by this web site, and denies any expressed and implied warranty as to the same.

This website contains links to other sites. The HTA is not responsible for the privacy practices of other websites. A link does not constitute an endorsement of the content, viewpoint or accuracy of such websites.