The optional Tollpass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of video-monitored toll collection services.  In addition to the daily charge for the Tollpass Service, Owner, its affiliate or a third party may separately charge Renter’s credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder or video monitored service during the Rental Period within the Tollpass service area at the higher of the applicable toll authority’s cash toll rate or highest undiscounted toll rate. Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter’s name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. No credit is provided for days the transponder is not utilized.  Tollpass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Paragraph 3.(c.)(3.). A current listing of TollPass Service Area covered roads is available upon request, at www.htallc.com/tollpass or (877) 765-5201.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

How am I billed for transponder rental, TCC fees and tolls?

  • Transponder Rental (TPD)

The transponder rental fee will appear on your rental agreement and is paid at the same time and with the same method of payment as the charges for your rental vehicle.

  • TollPass Convenience (TCC)

TCC fees will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authorities, which can take approximately 4-6 weeks.

  • Tolls and Administrator Charges

Tolls and administrator charges will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authorities, which can take approximately 4-6 weeks.

What if I didn’t pay for my rental with a debit or credit card?

Renters who don’t have a valid debit or credit card on file will receive an invoice in the mail.

How can I obtain my charges for this service?

  • Click HERE to look up your statement
  • Click HERE to sign up to have receipts automatically emailed to you

How can I get more information on toll roads covered by one of your programs?

Click HERE for an interactive coverage map.

I have more questions. Where can I get additional information or help?

For questions about the TollPass program or to dispute a toll, please call agent at service_number. You may also EMAIL us or CHAT. Agents are available Monday - Friday from 8:30 a.m to 8:30 p.m and Saturday from 10:00 a.m to 5:00 p.m

Click HERE for our TollPass Policy.

Click HERE for complete details on our Toll Program.

Northeast Toll Options   

What are my options to drive on the toll roads covered by the TPD Program in the Northeastern US?

  • Use your Personal EZ Pass Transponder or Account

You may use your own personal EZ Pass transponder or account. We will not charge you a fee for using your personal EZ Pass transponder or account. Contact your transponder issuer for details on how to use your personal transponder or account with your rental vehicle. Some issuers may require you to register a rental vehicle with your account within a certain timeframe. 

  • Stop and Pay Cash (where available)

You may use the cash toll lanes (where available) and pay for your tolls as you incur them. 

  • Use our TollPass™ Service

You may utilize our TollPass™ Service, which currently consists of the following three options:

1. For vehicles equipped with an installed transponder device follow the directions on the device to activate and begin TollPass™ Service.

2. If your vehicle is not equipped with an installed transponder device or if you have not activated your installed transponder device or you utilize toll roads without otherwise paying the applicable toll, we will automatically enroll you in our TollPass™ Service.

The charge for TollPass™ Service under options 1 and 2 above is $3.95 per usage day, not to exceed $19.75 per rental period, plus the amount of each toll. There is no TollPass™ Service charge on rental days that you don’t use a toll road. The TollPass™ Service charge and the amount of each toll will be charged to the debit or credit card on file with your Rental Agreement and will appear separately from Rental Agreement charges on your credit or debit card statement. (See Additional Terms and Conditions below).

3. At certain locations you may also have the option to rent a transponder device from us at the rate of $3.95 per rental day, not to exceed $19.75 per rental period, plus the amount of each toll. The transponder rental charge will appear on your Rental Agreement; toll charges will appear on your credit or debit card statement separate from rental charges. No credit is provided for days the rented transponder is not utilized. (See Additional Terms and Conditions below).

  • Other Payment Options

Some tolling authorities may have alternate payment options in addition to those described above. Check with the local tolling authority or visit www.htallc.com/tollpass for options. 

Additional Information

How are tolls billed to me?

Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. Renters who don’t have a credit or debit card on file will receive an invoice for all toll-related charges.

How can I obtain my charges for these services?

Go to www.htallc.com/tollpass or call (877) 765-5201. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the name as it appears on your rental contact and contract number or partial credit card number used to pay for your rental.

What is the coverage area?

Our TollPass™ Service applies to toll roads in the Northeastern US but the coverage area is subject to change. For questions about specific roads please call (877) 765-5201 or visit www.htallc.com/tollpass.

Additional Terms and Conditions

The optional TollPass™ Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of pre-installed device or video-monitored toll collection services. In addition to the daily charge for the TollPass™ Service, Owner, its affiliate or a third party may separately charge Renter’s credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, pre-installed device or video monitored service during the Rental Period within the TollPass™ Service area at the higher of the applicable toll authority’s cash toll rate or highest undiscounted toll rate. Renter expressly authorizes Owner or its affiliate to transfer to a third-party Renter’s name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. No credit is provided for days the rented transponder is not utilized. TollPass™ Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Paragraph 3.(c.)(3.) of your rental contract. A current listing of TollPass™ Service Area covered roads is available upon request, at www.htallc.com/tollpass or (877) 765-5201. Terms and conditions apply. Refer to your Rental Contract for details. For information on toll charges contact the Highway Toll Administration at (877) 765-5201 or go to www.htallc.com/tollpass.

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

Click HERE for a list of Cashless Tolling Areas in the Northeast

Click HERE or call (630) 693-2930 for information on the TollPass Waiver Program offered in the Chicago area.

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

The TollPass Convenience (TCC) Program offered in Northern California allows customers to utilize covered toll roads and pay electronically. Click HERE for an interactive coverage map.

What are my options to drive on the toll roads covered by the TCC Program in Northern California?

  • TollPass Convenience (TCC) Program

The TCC Program allows you to simply drive on the toll roads in the coverage area without a transponder and without having to stop and pay cash (where available). If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. A photo of your rental vehicle’s license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 per rental period plus toll charges. There is no TollPass service charge on rental days that you don’t use a toll road.

  • Stop and Pay Cash (where available)

You may use the cash toll lanes and pay for your tolls as you incur them. Be sure to request and save receipts for any tolls paid in cash. Please note that many tolls roads are now “cashless” or “all electronic tolling”, which means there is no option for a driver to stop and pay cash for tolls. These roads are indicated with a on our interactive coverage map, which is available HERE.

  • Use Your Personal Transponder

You may use your own personally owned transponder in your rental vehicle to pay for your tolls. We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. Transponder coverage is not universal and requirements and toll road coverage varies greatly between different toll authorities.

  • Pay Your Tolls Directly to the Toll Authority - Golden Gate Bridge ONLY

To avoid our TCC fee(s) incurred on the Golden Gate Bridge, you may pay for your toll BEFORE or WITHIN 48 HOURS AFTER you cross the Golden Gate Bridge Southbound into San Francisco. You may make a one-time payment by going online at www.bayareafastrak.org or by calling (877) BAY-TOLL (229-8655). Make note of the license plate and end date of your rental period. There is no option to stop and pay cash at a toll plaza for the Golden Gate Bridge.

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

The TollPass Convenience (TCC) Program offered in Southern California allows customers to utilize covered toll roads and pay electronically.

What toll roads are covered in Southern California?

Our TCC Program covers the 73, 133, 241 and 261 toll roads only. Click HERE for an interactive coverage map.

What are my options to drive on the toll roads covered by the TCC Program in Southern California?

  • TollPass Convenience (TCC) Program

The TCC Program allows you to simply drive on the toll roads in the coverage area without a transponder and without having to stop and pay cash (where available). If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. A photo of your rental vehicle’s license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 per rental period plus toll charges. There is no TollPass service charge on rental days that you don’t use toll road.

  • Stop and Pay Cash (where available)

You may use the cash toll lanes and pay for your tolls as you incur them. Be sure to request and save receipts for any tolls paid in cash. Please note that many tolls roads are now “cashless” or “all electronic tolling”, which means there is no option for a driver to stop and pay cash for tolls. These roads are indicated with a on our interactive coverage map, which is available HERE

  • Use Your Personal Transponder

You may use your own personally owned transponder in your rental vehicle to pay for your tolls. We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. Transponder coverage is not universal and requirements and toll road coverage varies greatly between different toll authorities.

  • Pre-Register Your Rental Vehicle with The Toll Roads

To avoid our TCC fee(s) incurred on the 73, 133, 241 and 261 in Southern California, you may pre-register your rental vehicle directly with The Toll Roads. You may do this by going online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these four roads. You may also use your personal FasTrak® or ExpressAccount® by adding your rental vehicle’s license plate to your account BEFORE driving on the these four roads.

Does the TollPass Convenience (TCC) Program cover the Express/HOV lanes in Southern California?

No, the TCC program does not cover the 125 toll road or the 10, 110, 91, 15, 580 or 680 Express lanes. These toll roads require the use of a transponder. You may utilize the non-express/HOV lanes on these roads as those lanes are not tolled.

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

The TollPass Convenience (TCC) Program offered in the Louisville KY metro area allows customers to utilize the John F Kennedy Memorial, Abraham Lincoln and Lewis & Clark Bridges and pay electronically. Click HERE for an interactive coverage map.

What is the coverage area in the Louisville KY metro area?

  • Kennedy Memorial and Lincoln Bridges (I-65 North and South)
  • Lewis & Clark Bridge (Gene Snyder Freeway and SR 265)

Can I pay cash at a toll plaza to use those bridges?

No. These bridges do not have toll plazas and do not accept cash.

What are my options to drive on the toll roads covered by the TCC Program?

  • TollPass Convenience (TCC) Program

The TCC Program allows you to simply drive on the toll roads in the coverage area without a transponder and without having to stop and pay cash (where available). If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. A photo of your rental vehicle’s license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 per rental period plus toll charges. There is no TollPass service charge on rental days that you don’t use a toll road.

  • Use Your Personal Transponder

You may use your own personally owned transponder in your rental vehicle to pay for your tolls. We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. Transponder coverage is not universal and requirements and toll road coverage varies greatly between different toll authorities.

  • Avoid Toll Roads

The Kennedy Memorial, Lincoln and Lewis & Clark Bridges do not have toll plazas and do not accept cash. You may avoid our TCC fees by utilizing one of the other non-tolled bridges in the area, such as the George Rogers Clark Memorial Bridge (Second Street Bridge) or the Sherman Minton Bridge (I-64).

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

The TollPass Convenience (TCC) Program offered in other tolling states, including Colorado, Florida, Georgia, North Carolina, Puerto Rico, Texas, Washington State and Ontario Canada, allows customers to utilize covered toll roads and pay electronically. Click HERE for an interactive coverage map.

What are my options to drive on the toll roads covered by the TCC Program?

  • TollPass Convenience (TCC) Program

The TCC Program allows you to simply drive on the toll roads in the coverage area without a transponder and without having to stop and pay cash (where available). If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. A photo of your rental vehicle’s license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 per rental period plus toll charges. There is no TollPass service charge on rental days that you don’t use a toll road.

  • Stop and Pay Cash (where available)

You may use the cash toll lanes and pay for your tolls as you incur them. Be sure to request and save receipts for any tolls paid in cash. Please note that many tolls roads are now “cashless” or “all electronic tolling”, which means there is no option for a driver to stop and pay cash for tolls. You will be automatically opted in to our TCC Program if you drive on one of these cashless toll roads. These roads are indicated with a on our interactive coverage map, which is available HERE.

  • Use Your Personal Transponder

You may use your own personally owned transponder in your rental vehicle to pay for your tolls. We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. Transponder coverage is not universal and requirements and toll road coverage varies greatly between different toll authorities.

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

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