The optional Tollpass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of video-monitored toll collection services.  In addition to the daily charge for the Tollpass Service, Owner, its affiliate or a third party may separately charge Renter’s credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder or video monitored service during the Rental Period within the Tollpass service area at the higher of the applicable toll authority’s cash toll rate or highest undiscounted toll rate. Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter’s name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. No credit is provided for days the transponder is not utilized.  Tollpass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Paragraph 3.(c.)(3.). A current listing of TollPass Service Area covered roads is available upon request, at www.htallc.com/tollpass or (877) 765-5201.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

How am I billed for transponder rental, TCC fees and tolls?

  • Transponder Rental (TPD)

The transponder rental fee will appear on your rental agreement and is paid at the same time and with the same method of payment as the charges for your rental vehicle.

  • TollPass Convenience (TCC)

TCC fees will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authorities, which can take approximately 4-6 weeks.

  • Tolls and Administrator Charges

Tolls and administrator charges will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authorities, which can take approximately 4-6 weeks.

What if I didn’t pay for my rental with a debit or credit card?

Renters who don’t have a valid debit or credit card on file will receive an invoice in the mail.

How can I obtain my charges for this service?

  • Click HERE to look up your statement
  • Click HERE to sign up to have receipts automatically emailed to you

How can I get more information on toll roads covered by one of your programs?

Click HERE for an interactive coverage map.

I have more questions. Where can I get additional information or help?

For questions about the TollPass program or to dispute a toll, please call agent at service_number. You may also EMAIL us or CHAT. Agents are available Monday - Friday from 8:30 a.m to 8:30 p.m and Saturday from 10:00 a.m to 5:00 p.m

Click HERE for our TollPass Policy.

Click HERE for complete details on our Toll Program.

The TollPass Device (TPD) Program offered in the Northeastern US allows customers to utilize transponder only lanes on covered toll roads and pay electronically. Click HERE for an interactive coverage map.

What are my options to drive on the toll roads covered by the TPD Program in the Northeastern US?

  • Rent a Transponder (available at select locations)

You may rent a transponder at the rate of $3.95 per rental day, not to exceed $19.75 per rental period, plus toll charges.

  • Stop and Pay Cash (where available)

You may use the cash toll lanes and pay for your tolls as you incur them. Be sure to request and save receipts for any tolls paid in cash. Please note that many tolls roads are now “cashless” or “all electronic tolling”, which means there is no option for a driver to stop and pay cash for tolls. These roads are indicated with a on our interactive coverage map, which is available HERE.

  • Use Your Personal Transponder

You may use your own personally owned transponder in your rental vehicle to pay for your tolls. We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads.Transponder coverage is not universal and requirements and toll road coverage varies greatly between different toll authorities.

What happens if I drive on an “electronic payment only” bridge or tunnel in the Northeastern US toll road without a transponder?

Some of the bridges and tunnels in the Northeast US only accept “electronic payments” and do not accept cash (coverage subject to change).

  • Bayonne Bridge
  • Henry Hudson Bridge
  • Robert F Kennedy Bridge
  • Bronx-Whitestone Bridge
  • Hugh L Carey Tunnel/Brooklyn Battery
  • Tappan Zee Bridge
  • Cross Bay Veterans Memorial Bridge
  • Marine Parkway/Gil Hodges Memorial Bridge
  • Throgs Neck Bridge
  • Delaware River Turnpike
  • Queens Midtown Tunnel
  • Verrazano-Narrows Bridge

If you utilize one of these “electronic payment only” bridges or tunnels without a transponder you will be automatically opted in to our TollPass Convenience (TCC) Program. A photo of your rental vehicle’s license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 per rental period plus toll charges.

What happens if I drive on other toll roads in the Northeast without a transponder and without stopping to pay cash?

You will be billed for any unpaid tolls, citations or fees imposed along with an administrative fee, all as described in your rental agreement.

Click HERE for information on Massachusetts.

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

Click HERE or call (630) 693-2930 for information on the TollPass Waiver Program offered in the Chicago area.

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

All toll roads in the Commonwealth of Massachusetts only accept “electronic payments” and do not accept cash. The TollPass Program offered in Massachusetts allows customers to utilize covered toll roads and pay electronically. Click HERE for an interactive coverage map.

What are my options to drive on the toll roads covered by the TollPass Program in the Massachusetts?

  • Rent a Transponder (available at select locations)

You may rent a transponder at the rate of $3.95 per rental day, not to exceed $19.75 per rental period, plus toll charges. This will allow you the option to drive both on the toll roads in Massachusetts as well as certain surrounding states, including NY, NJ, RI, CT, VA, PA, NH and ME.

  • Use Your Personal Transponder

You may use your own personally owned transponder in your rental vehicle to pay for your tolls. We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. Transponder coverage is not universal and requirements and toll road coverage varies greatly between different toll authorities.

  • TollPass Service – Auto Opt-In

If you drive on the toll roads within Massachusetts only without a transponder, you will be automatically opted in to our TollPass Convenience (TCC) Program. A photo of your rental vehicle’s license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 per rental period plus toll charges. There is no TollPass service charge on rental days that you don’t use a toll road in Massachusetts. Note: A transponder is still required to travel on many toll roads outside of Massachusetts.

What happens if I drive on toll roads in the Northeast but outside of Massachusetts without a transponder and without stopping to pay cash?

You will be billed for any unpaid tolls, citations or fees imposed along with an administrative fee, all as described in your rental agreement.

Click HERE for information on the Northeastern US.

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

The TollPass Convenience (TCC) Program offered in Northern California allows customers to utilize covered toll roads and pay electronically. Click HERE for an interactive coverage map.

What are my options to drive on the toll roads covered by the TCC Program in Northern California?

  • TollPass Convenience (TCC) Program

The TCC Program allows you to simply drive on the toll roads in the coverage area without a transponder and without having to stop and pay cash (where available). If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. A photo of your rental vehicle’s license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 per rental period plus toll charges. There is no TollPass service charge on rental days that you don’t use a toll road.

  • Stop and Pay Cash (where available)

You may use the cash toll lanes and pay for your tolls as you incur them. Be sure to request and save receipts for any tolls paid in cash. Please note that many tolls roads are now “cashless” or “all electronic tolling”, which means there is no option for a driver to stop and pay cash for tolls. These roads are indicated with a on our interactive coverage map, which is available HERE.

  • Use Your Personal Transponder

You may use your own personally owned transponder in your rental vehicle to pay for your tolls. We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. Transponder coverage is not universal and requirements and toll road coverage varies greatly between different toll authorities.

  • Pay Your Tolls Directly to the Toll Authority - Golden Gate Bridge ONLY

To avoid our TCC fee(s) incurred on the Golden Gate Bridge, you may pay for your toll BEFORE or WITHIN 48 HOURS AFTER you cross the Golden Gate Bridge Southbound into San Francisco. You may make a one-time payment by going online at www.bayareafastrak.org or by calling (877) BAY-TOLL (229-8655). Make note of the license plate and end date of your rental period. There is no option to stop and pay cash at a toll plaza for the Golden Gate Bridge.

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

The TollPass Convenience (TCC) Program offered in Southern California allows customers to utilize covered toll roads and pay electronically.

What toll roads are covered in Southern California?

Our TCC Program covers the 73, 133, 241 and 261 toll roads only. Click HERE for an interactive coverage map.

What are my options to drive on the toll roads covered by the TCC Program in Southern California?

  • TollPass Convenience (TCC) Program

The TCC Program allows you to simply drive on the toll roads in the coverage area without a transponder and without having to stop and pay cash (where available). If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. A photo of your rental vehicle’s license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 per rental period plus toll charges. There is no TollPass service charge on rental days that you don’t use toll road.

  • Stop and Pay Cash (where available)

You may use the cash toll lanes and pay for your tolls as you incur them. Be sure to request and save receipts for any tolls paid in cash. Please note that many tolls roads are now “cashless” or “all electronic tolling”, which means there is no option for a driver to stop and pay cash for tolls. These roads are indicated with a on our interactive coverage map, which is available HERE

  • Use Your Personal Transponder

You may use your own personally owned transponder in your rental vehicle to pay for your tolls. We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. Transponder coverage is not universal and requirements and toll road coverage varies greatly between different toll authorities.

  • Pre-Register Your Rental Vehicle with The Toll Roads

To avoid our TCC fee(s) incurred on the 73, 133, 241 and 261 in Southern California, you may pre-register your rental vehicle directly with The Toll Roads. You may do this by going online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these four roads. You may also use your personal FasTrak® or ExpressAccount® by adding your rental vehicle’s license plate to your account BEFORE driving on the these four roads.

Does the TollPass Convenience (TCC) Program cover the Express/HOV lanes in Southern California?

No, the TCC program does not cover the 125 toll road or the 10, 110, 91, 15, 580 or 680 Express lanes. These toll roads require the use of a transponder. You may utilize the non-express/HOV lanes on these roads as those lanes are not tolled.

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

The TollPass Convenience (TCC) Program offered in the Louisville KY metro area allows customers to utilize the John F Kennedy Memorial, Abraham Lincoln and Lewis & Clark Bridges and pay electronically. Click HERE for an interactive coverage map.

What is the coverage area in the Louisville KY metro area?

  • Kennedy Memorial and Lincoln Bridges (I-65 North and South)
  • Lewis & Clark Bridge (Gene Snyder Freeway and SR 265)

Can I pay cash at a toll plaza to use those bridges?

No. These bridges do not have toll plazas and do not accept cash.

What are my options to drive on the toll roads covered by the TCC Program?

  • TollPass Convenience (TCC) Program

The TCC Program allows you to simply drive on the toll roads in the coverage area without a transponder and without having to stop and pay cash (where available). If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. A photo of your rental vehicle’s license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 per rental period plus toll charges. There is no TollPass service charge on rental days that you don’t use a toll road.

  • Use Your Personal Transponder

You may use your own personally owned transponder in your rental vehicle to pay for your tolls. We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. Transponder coverage is not universal and requirements and toll road coverage varies greatly between different toll authorities.

  • Avoid Toll Roads

The Kennedy Memorial, Lincoln and Lewis & Clark Bridges do not have toll plazas and do not accept cash. You may avoid our TCC fees by utilizing one of the other non-tolled bridges in the area, such as the George Rogers Clark Memorial Bridge (Second Street Bridge) or the Sherman Minton Bridge (I-64).

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

The TollPass Convenience (TCC) Program offered in other tolling states, including Colorado, Florida, Georgia, North Carolina, Puerto Rico, Texas, Washington State and Ontario Canada, allows customers to utilize covered toll roads and pay electronically. Click HERE for an interactive coverage map.

What are my options to drive on the toll roads covered by the TCC Program?

  • TollPass Convenience (TCC) Program

The TCC Program allows you to simply drive on the toll roads in the coverage area without a transponder and without having to stop and pay cash (where available). If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. A photo of your rental vehicle’s license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 per rental period plus toll charges. There is no TollPass service charge on rental days that you don’t use a toll road.

  • Stop and Pay Cash (where available)

You may use the cash toll lanes and pay for your tolls as you incur them. Be sure to request and save receipts for any tolls paid in cash. Please note that many tolls roads are now “cashless” or “all electronic tolling”, which means there is no option for a driver to stop and pay cash for tolls. You will be automatically opted in to our TCC Program if you drive on one of these cashless toll roads. These roads are indicated with a on our interactive coverage map, which is available HERE.

  • Use Your Personal Transponder

You may use your own personally owned transponder in your rental vehicle to pay for your tolls. We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. Transponder coverage is not universal and requirements and toll road coverage varies greatly between different toll authorities.

Click HERE for our TollPass Policy.

Click HERE for FAQ’s.

Click HERE for complete details on our Toll Program.

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